Concentrix

Company Overview:

Concentrix Company is an international leader in customer services, providing a wide variety of solutions to help companies increase their interactions with clients. Founded in 1998, the business has fast developed its operations to more than 40 countries, maintaining clients in a variety of fields.

Moreover, Concentrix offers a wide range of CX solutions, such as client service, technical help, marketing, sales, and research. Also the company’s specialty is in providing excellent client experiences through a trained staff, modern technology, and extensive industry knowledge. Looking for Amazon Warehouse Mississauga job part-time, click now.

Job Description:

As a French Remote Customer Service Agent at Concentrix, you will be an important member of our global team, offering great customer service to French-speaking clients. Likewise, you will be able to use your French skills to give advice, resolve difficulties, and develop great connections with our clients. Your efforts will have a direct impact on the achievement of our customers and overall client satisfaction.

However, Concentrix has shown continuous growth in recent years, with sales growing greatly.
In the tax year that end in November 30, 2023, Concentrix have recorded sales of $7.11 billion, up 12.49% from the year before. Similarly, this constant and continuing growth shows the business’s strong market position and ability to satisfy the changing demands of its clients. Jobs in Canada? explore now.

Key Responsibilities:

Firstly, engage in polite and informed discussions with French-speaking clients over the phone, email, or chat.
Correctly detect and address client questions, issues, and technical issues.
Stay updated on product features, advantages, and fixing methods.
Ensure client satisfaction by responding in a quick, accurate, and friendly manner.
Keep correct client records and data input.
Work successfully with team members to attain common goals.

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Required Skills and Qualifications:

Fluent in English and complete useful fluency in French is required.
A basic hold of the digital marketing environment.
Excellent interpersonal abilities.
Flexible hours for work are necessary in case of an emergency or business requirement.
A positive, active approach to issue solutions.
Strong desire to learn.

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Preferred Skills and Qualifications:

Previous work in a dealing with customers position is desirable.
Furthermore, experience with remote work technologies and procedures is beneficial.
A solid knowledge of French customs and culture can allow you to better interact with them.

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Benefits:

Enjoy the freedom of working remotely.
Moreover, earn a respectable salary and potential incentives.
Benefits include medical coverage, retirement programs, and paid time off.
Also, opportunities for training, growth, and professional progress.
Work in an open and welcoming team setting.

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Salary:

$28-$36 per hour.

Company Culture:

Although, Concentrix develops a positive, welcoming environment that values employee growth, and health through honor, work-life balance. And community involvement, resulting in a supportive atmosphere for corporate success. For 17-year-olds Jobs in New York, click now.